Idk about this place. Unfortunately, my dog passed away in their care and while I don’t entirely blame them, my experience was weird. I was on vacation and my dog sitter noticed my dog was walking strangely so she brought her here. QVC called me to let me know she was just having a vestibular situation and she’s totally fine to go back to daycare. I wasn’t willing to risk it, so I told them I’d rather have her stay with them until we got home. The next day, I called for an update. They told me she was doing well and she’d be good to go home with me when I got back the next day. She died later that night. They never asked me for any of her medical history or who her primary vet was or anything. I tried to offer some things up, but they didn’t really care and they seemed inconvenienced by the conversation.. so for this reason, I felt that I was overly anxious for nothing. When they called to tell me she passed, the doctor said she had a blood clot and she would talk to us when we got in to say goodbye. When we got there, the person who led us into the room to see my dog told me that he thinks it was related to her heart but he wasn’t sure what happened. I gave two stars because they gave us a nice paw print, nose print, and fur. When we went to pick her ashes up, while they did say “I’m sorry for your loss,” it felt cold. This isn’t my usual emergency vet and I wouldn’t return.
