I had an awful experience here and I will not be returning, and recommend any rat parents to find somewhere else to go.
I had a severe emergency with my pet rat who was 13 months old. This was the only exotic vet I could take him to at the time and I had to take action for my baby. There was no formal diagnosis, they did an x ray and didn’t know what was wrong, and he left the appointment in the same distress as I arrived. I was told the doctor was “going on break and not on emergency anymore” when my baby was clearly deteriorating. I felt there was no compassion in the situation, and they recommended treatments with no formal diagnosis. My baby has passed away since.
